Deliveries and Returns
simple and comfortable,
whatever suits you better
We are constantly upgrading our services in order to provide you the best and comfortable delivery method as you can get. If you currently need a different delivery method that is not available, please contact us and we will do our best in order to better suit your needs and to upgrade our online store. There are available different delivery methods, depending on the country: home / office delivery, locker and PickUp points. When the country is selected, the available delivery methods will automatically be presented. Select the one that you prefer.
Delivery Countries and Times
Please be aware that shipping costs are automatically calculated and shown on the first phase of the checkout, transparently.
Seajure Online store is available worldwide. We guarantee free delivery in all European Union countries and fair shipping costs for other countries. Consider the following summary:
European Union: Free shipping, returns and exchanges; 2-5 working days
United Kingdom, Monaco, Liechtenstein, Vatican City and Ukraine: Free shipping on
orders above 120€, 20€ for orders below. 2-5 working days delivery.
USA and Canada: Free shipping on orders above 200€, 35€ for orders below. 4-8 working days delivery.
Other countries: please click here to access the info (PDF).
*Values displayed consider average accomplishment values and refer to standard products, custom articles vary significantly. In periods of special campaigns these periods can be exceeded. Please contact us for real time delivery information about your order: firstname.lastname@example.org
Get to know your country shipping costs clicking here.
When your is shipped you receive an informative email that includes courier name, correspondent tracking number and a link that illustrates real time tracking.
Customs Duties and Charges
Seajure Online orders destined for European Union countries includes VAT, intheir final price illustrated on each product. In non-EU orders, VAT is not included, so the commercial price of the product must be considered the visiblevalue in each product.Extra-Community orders may be subject to VAT, Customs Import Duties or othercountry specific taxes, payable by the recipient when receiving the order inthe destination country. Orders placed through the Seajure Online Store areplaced according to Incoterm Delivered Duty Unpaid (DDU Delivery with UnpaidRights). This means that in non-EU orders Seajure does not include VAT in thefinal amount paid for the order or any customs duties and / or taxes. Theserights / fees, if any, shall always be paid by the customer. For moreinformation on charges for delivering an online order in your country, pleaseconsult your local customs office.
In many countries we offer free returns and collections, please click here to know your country delivery and return policy.When returns free policy is applicable, you will receive a return label that facilitates the returning process.In any case, you can return the item within a maximum of 20 calendar days, after receiving the order. All items refund shall be accepted if in respect with the following rules:– The products must not show signs of having been used or washed beyond the proof of size and shape;– The products must maintain the original characteristics and the packaging must not be damaged, beyond what is necessary for a careful opening;– The products must be complete with all the parts that compose it, and even with the respective identification tags.– Depending on the country where your order was delivered, the return for cancellation of the purchase may be customers responsibility, along with custom eventual taxes and fees.Respecting mentioned assumptions, you can at any tie address your return directly to our headquarters:
Rua do Alto,
4815-178 Lordelo, Guimarães
Exchange, Refund or Voucher
Depending on the delivery country policy, exchanges are possible and free.In case you want to return and the correspondent refund, consider that refunds are always made using the same payment method as the original order.
Alternatively, you can choose to issue a voucher with the same amount as the return. In this case, a voucher will be sent to the email associated with the purchase.
Get in touch if you need further assistance:
Whatsapp & Phone
+351 912 238 566
...or you can use our contact form:
Enjoy free delivery in all European Union countries. Worldwide delivery with fair shipping costs.
Free collection and exchange in all European Union countries. Worldwide refund guarantee.
Quick Customer Support
Email, Whatsapp, Messenger or Phone? Your choice, just let us know how to help you.